Privacy Policy
Last updated: March 2026
1. Information We Collect
We collect information you provide when creating an account or contacting us, including your name, email address, phone number, and health preferences. We also collect technical data such as browser type, IP address, and site usage patterns to improve our platform.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your prescriptions accurately
- Provide personalized health and wellness recommendations
- Send prescription refill reminders, health tips, and account notifications
- Improve our pharmacy services and customer experience
- Comply with healthcare regulations and legal obligations
3. Health Data Protection
We take the security of your health information seriously. All prescription data, medical records, and personal health information are encrypted both in transit and at rest. We comply with all applicable health data privacy regulations and never share your health details with third parties for marketing purposes.
4. Cookies & Tracking
We use cookies to remember your preferences, maintain your session, and analyze how you interact with our platform. You can manage your cookie preferences through the settings panel below.
5. Data Sharing
We do not sell your personal or health information. We may share data with healthcare providers, insurance companies, and regulatory bodies as necessary to fulfill your prescriptions and provide pharmacy services. All partners are bound by strict confidentiality agreements.
6. Data Retention
Prescription records and health information are retained as required by healthcare regulations. Account and contact information is retained for the duration of your account plus 12 months after closure.
7. Your Rights
You have the right to:
- Access all personal and health data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to regulatory requirements)
- Opt out of marketing communications
- Download your complete prescription history
To exercise any of these rights, contact us at privacy@nextsolutions.com.
8. Security
We use industry-standard encryption (AES-256), secure access controls, and continuous monitoring to protect your account and personal data. Our systems undergo regular third-party security audits.
9. Contact
For questions about this policy, contact our Data Protection Officer at privacy@nextsolutions.com.